ENHANCING THE PRODUCER EXPERIENCE

Your Path
to Yes

Starts Here

Confident businesswoman sitting at a desk with a tablet, radiating positivity and professionalism in a modern office setting.

Reimagined Experiences to Power Your Growth

The Path to Yes is a commitment to our partners: when you trust us with quality risks, we find the “yes” to take them from blocked to bound and from renewed to retained. No dead ends. No lost momentum. We are here to clear the way forward.

Find the concrete, functional improvements we are making to remove blockers, increase responsiveness and transparency, and give you control of how you show up for your clients. 


More Sales
Velocity

Capture high-quality risks at the speed of the market with competitive products, specialized solutions, and broader eligibility.

More Post-Bind Confidence

New tools offer clearer, more consistent information to support smoother post‑bind experiences.

Competitive
Renewals

Add value for your clients, reinforce your advisory role, and keep more business with renewal tools that set you up for success.

Expert
Advocacy

Get the strategic partnership and responsive service that protects your reputation & enables your growth.

Milestones on the Path to Yes

July 2025

Dedicated Service with the Producer Advocacy Team

Your champion for post-bind solutions helps find the “yes” for strong business.

October 2025

Zero-Guesswork Roof Geometry Prefill

Auto-populated roof geometry in the quote ensures accuracy. 

DECEMBER 2025

Regional Underwriting for Consistent Decisions

Every underwriting decision is informed by regional realities.

JANUARY 2026

Roof Age Verification to Reduce Post-Bind Shifts

Third-party at-bind verification ensures a strong underwriting fit.

Easy & Accurate Drone Assessments

High-quality drone images expedite underwriting evaluations.

February 2026

Fast Roof Replacements with RoofMarketplace

Connect clients with vetted roof contractors to replace old roofs and keep policies in place.

March 2026

Competitive Renewal Offer Alternatives

Instantly compare renewal offer alternatives optimized for savings—all within Agent Portal.

JULY 2026

Enhanced Post-Inspection Experience

Clearer guidance, producer preview, real-time tracking, and faster responses make post-inspection easier to navigate and resolve.

COMING SOON

More Enhancements in the Works

Stay tuned for more details.

Transparency Update

See our changes add up.

2.3k+

Escalations resolved by PAT

95%

Action Items Resolvable

27%

Decrease in cancelled policies YOY

75%

Agree Assessment Action Items Are Clear

82%

Of producers are satisfied with Assessment Experience

TRANSFORMING INSPECTIONS

An Advisory-Led Post-Inspection Experience

The new post-inspection experience emphasizes your advisory role and keeps the focus on what matters most: safeguarding your client’s property.

Our reimagined experience delivers the clarity, transparency, and data you need to guide clients through important property improvements and secure their coverage. Inspection results are displayed the same in Agent Portal as they will be in your client’s SageSure account, ensuring you have all the information you need to walk them through next steps.

Producer vs. Policyholder View

Make inspections an advisory opportunity that reinforces your expertise and protects your book. When a property requires attention, it appears as an objective required safeguard. Each one is anchored to a clear protection goal (e.g., Maintain Roof Integrity). The platform automatically provides the precise “how” and “why” behind every inspection observation, arming you with a value-focused narrative to help clients resolve requirements and maintain their policies.

Required Safeguard Card

You now have three ways to take action for any required safeguard: Verify the Safeguard, Ask a Question, or Share a Concern. Any path comes with a committed one business-day SLA for the initial response.

With the new upload feature, you can submit verification documents directly in Agent Portal when work is complete. Whether you upload documentation or your client does, the change will be reflected in both your accounts, saving your agency valuable administrative time.

Producer View Take Action Menu Verify Safeguard Hover

The producer preview window gives you three days to review required safeguards and policy changes, use our new resolution tracks, or plan your client conversation before your client sees the inspection results in their SageSure account. Most of the time, you can handle adjustments without your client’s involvement. You can also immediately release the results with a single click.

Producer Review Window Share Modal

Inspection photos are now displayed directly on the required safeguard card for easy review. A unified gallery shows inspection photos and safeguard verification files in a single side-by-side view. With automated, real-time status updates visible on the card—Not Started, Submitted, and Resolved—you can see exactly where the policy stands. 

Status Changes

WHAT’S NEW

Our Enhancements in Action

Get a first look at the improvements we’re rolling out.

FAQs

Get fast answers to your producer experience questions.

What is the Path to Yes?

The Path to Yes is our commitment to evolving the producer experience by removing traditional friction points and replacing them with a high-velocity tools and enhancements. It represents a shift in our operating system toward advocacy and reliability.

How does this impact my daily workflow?

This initiative introduces enhancements like the post-inspection required safeguards experience, renewal previews, and renewal offer alternatives—with more optimizations on the way.

How are required safeguards different from traditional inspection findings?

Required safeguards help the client understand how inspection observations relate to their home’s protective features and ability to mitigate damage. Every required safeguard includes photos of the observation and clear guidance on how to resolve it. This moves away from punitive compliance language toward a consultative approach.

How do I use the inspection results dashboard?

When the dashboard shows required safeguards, you can select “Take Action” to verify a safeguard by uploading photos and documents for the completed work. You can also ask a question for fast clarification or share a concern regarding potential discrepancies.