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Agent Portal Support
Agent Portal Support
Login Assistance
You may reset your Agent Portal password anytime here.
If you need additional login assistance, please contact Policy Services at (877) 304-4785.
If you need assistance from Underwriting or Sales/Marketing, please visit our Contact Us page to find the contact information for the department that can best serve you.
Troubleshooting
If you are having technical difficulties with the Agent Portal, please check the following:
- Is your browser up-to-date? If you don’t know the answer, visit https://www.whatismybrowser.com/. (We support the two latest versions of Google Chrome, Firefox, Internet Explorer and Safari.)
- Is Javascript enabled? If not, visit http://www.enable-javascript.com/
If these troubleshooting tips do not help you resolve your technical difficulties, please contact Policy Services at (877) 304-4785.
Google Places ID
By adding your Google Place ID to your Agency Details stored in our Agent Portal, your agency information listed in your Google My Business profile will automatically show up in our Find an Agent feature. This gives potential customers the information they want and makes it easier for them to contact you.
If you already have a Google My Business profile, please complete the steps below. If you do not have a Google My Business profile, you can create one by visiting www.google.com/business.
Step 1:
Click here to go to the Google app.
Step 2:
Enter your business name (not your business address).
Step 3:
Copy your Google Place ID.
Step 4:
Visit the “Manage Users” section of our Agent Portal and click “Edit Agency Details.”
Step 5:
Paste your Google Place ID into the Google Place ID field.
Step 6:
Click “Send request.”